BMC AMIGO Program

BMC AMIGO Program 

The BMC Assisted MIGration Offering is a program designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. This program is offered to BMC customers currently subscribed to BMC Customer Support.BMC will provide collateral containing upgrade best practices compiled by experts in BMC Support and R&D.  You can leverage this information to create your upgrade plan. Upgrade experts in BMC Customer Support will review your plan and offer advice to help ensure your success.

The AMIGO program is available for the products listed below. The links  have specific details for each of the listed products.

  • BMC Control-M Distributed Systems Products – 000011573
  • BMC Control-M for z/OS Products – 000086666
  • BMC BladeLogic Server Automation – 000011572
  • BMC Decision Support for Server Automation – 000011569
  • BMC Remedy ITSM Suite – 000011571
  • BMC ProactiveNet Performance Manager – 000011568
  • BMC Middleware Management – 000011564
  • Borland Silk Performer for TrueSight Operations Management – 000011567
  • BMC TrueSight Capacity Optimization – 000011562
  • BMC Performance Manager Portal – 000011570
  • BMC Performance Manager for Web Application Servers (JBoss, WebSphere, WebLogic) – 000100714
  • BMC TrueSight Operations Management – 000011563
  • BMC Footprints Service Core Version 12 – 000099944
  • BMC Cloud Lifecycle Management – 000011560
  • BMC MainView – 000011574
  • BMC Transaction Management Application Response Time to TS- Synthetic – 000011559

NOTE: The AMIGO Program provides help planning your upgrade. It does not provide expedited resolution for technical cases encountered during the upgrade process, nor is it a substitute for a Professional Services engagement.

If you desire assistance with the execution of your upgrade plan, please contact your BMC Account Manager for help engaging BMC Professional Services.

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